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【これは掘り出し物】
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本日の一冊は、日本一のクレーマー地帯、歌舞伎町で働くホテルのカリスマ支配人が、クレーム対応の極意を語った一冊。

「秘録」というだけあって、エピソードが臨場感にあふれています。

ヤクザに日本刀を突きつけられ、それでも引き下がることなく、…

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【安河内哲也、勉強の流儀を語る】
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約10年前、『さおだけ屋はなぜ潰れないのか？』で知られる山田真哉さんに、「公認会計士試験に最短で受かるコツは何ですか？」という質問をしたことがあります。

※参考：『さおだけ屋はなぜ潰れないのか？』
http://www.amazon.co.jp/exec/obidos/ASIN/4334032915

山田さんの答えは、「いかに…

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【入社１年目にやっておくべきこと】
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本日の一冊は、東京大学在学中に司法試験に合格、その後ＢＣＧを経て、ハーバード経営大学院をベイカー・スカラー（成績上位者に贈られる）で卒業、現在はライフネット生命保険の副社長を務める著者が、入社一年目の心得をまとめた一冊。

…

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【科学的無知を卒業する本】
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本日の一冊は、理系作家として知られる森博嗣さんが、「科学的」の意味を解説した読み物。

東日本大震災後の原発報道で、日本人の科学への無関心、非科学的態度が問題視されていますが、本書もそれをうけた内容です。

昨日紹介した『ビジネスプ…

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【聴衆に感動を与える自己表現の技術】
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本日の一冊は、『プレゼンテーションzen』などのベストセラーを持つカリスマプレゼンター、ガー・レイノルズによる最新刊。

※参考：『プレゼンテーションzen』
http://www.amazon.co.jp/exec/obidos/ASIN/4894713284

著者曰く、『プレゼンテーションzen』と『プレゼンテーションzenデザイン』は、準…

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【ビジネス案件の処理能力を高める訓練とは？】
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本日の一冊は、最近、一流企業の管理職登用試験にも採用されているというインバスケット・ゲームを解説した注目の一冊。

本書によると、＜「インバスケット」は、1950年代にアメリカ空軍で生まれたトレーニングツールで、制限時間…

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【起業家精神が甦る】
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本日の一冊は、20万部突破のベストセラー『スティーブ・ジョブズ驚異のプレゼン』の著者、カーマイン・ガロによる待望の続編。

※参考：『スティーブ・ジョブズ驚異のプレゼン』
http://www.amazon.co.jp/exec/obidos/ASIN/482224816X

プレゼンの専門家がイノベーションを扱うなんて、と正直、最初は半信半…

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【波頭亮×冨山和彦、２人の注目対談】
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本日の一冊は、元マッキンゼーの波頭亮さんと、産業再生機構ＣＯＯ、経営共創基盤（ＩＧＰＩ）ＣＥＯを歴任した冨山和彦さんが、対談形式で経営、コンサルティングを語った対談本。

冒頭で1970年代?現在に至るまでのグローバル競争の戦略の…

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【米カリスマコーチ直伝！】
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本日の一冊は、「20世紀最高の経営者」と評されたジャック・ウェルチをはじめ、数多くのグローバル企業のトップをクライアントに持つカリスマコーチ、マーシャル・ゴールドスミスによる一冊。

青雲の志を抱き、スタートしたビジネスであっても、過…

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【大前研一の営業論とは？】
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本日の一冊は、大前研一氏と、ビジネス・ブレークスルー大学の講師陣が営業についてオムニバス形式で語った一冊。

大前研一、斎藤顕一、須藤実和、川上真史、後正武という顔ぶれで、それぞれの講師が各１章分を担当しています。

大前氏の文章に…

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